Troubleshooting

Federal Government Services Medicare (NGS Medicare) is a Medicare contractor. Until now, the company has provided services to the Medicare agency of the U.S. government.

NGS-Medicare

A company called NGS Medicare administers Medicare Part A in the following states: Connecticut, Illinois, Maine, Massachusetts, Minnesota, New Hampshire, New York, Rhode Island, Vermont, and Wisconsin.

Troubleshooting Guidelines For NGS Medicare Portal 

There are times when it is difficult to log into the National Government Services Medicare, but it is very rare. Please review the steps below to troubleshoot the issue.

  • Upon restarting your browser, you’ll be able to access the portal again. You should try clearing your browser’s cache or rebooting your computer if the problem does not resolve.
  • In case you have difficulty logging in, try clearing your cache and cookies. You can now proceed with the rest of your browser without having to worry about overcrowded data in your browser.
  • You may also be using a browser that isn’t supported by the portal. Make sure you are using one of the recommended browsers such as Google Chrome, Firefox, Safari, or Internet Explorer 11.
  • Logging in with the wrong information is one of the most common mistakes. Make sure your login information is accurate. In order to enter a password, please ensure your CAPS-lock is enabled and/or disabled.
  • You may have forgotten your password if you are not using VPN and your connection is good. entered your details incorrectly, please check them. If your password is
  • Check your details if you typed them incorrectly. You can view your password by clicking on the appropriate link if it is required. The password should not be visible to anyone unless someone is available to examine it.
  • The National Government Services Medicare can be accessed via the private/incognito mode of your browser if none of the above methods work.
  • The customer service team can help you if you continue to have difficulties logging into your account; they are happy to assist in any way they can.